Poly CCX 500

• USER INTERFACE FEATURES

  • Gesture-based, multitouch-capable touchscreen
  • 5-inch color LCD (720 x 1280 pixel)
  • 9:16 aspect ratio Screensaver
  • On-screen virtual keyboard
  • Voicemail support
  • Adjustable base height
  • 1 USB type-A port (2.0 compliant) for media and storage applications
  • 1 USB Type-C port (2.0 compliant) for media and storage applications
  • Integrated Bluetooth 4.2
  • Unicode UTF-8 character support
  • Adjustable font size selection (regular, medium, large)
  • Normal and dark mode
  • Multilingual user interface* including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
  • *Planned localization

AUDIO FEATURES

• Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
• Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
• TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
• Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree speakerphone modes
• Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and in-band)
• Low delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• OPUS support

HEADSET AND HANDSET COMPATIBILITY

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
• Compliant with ADA Section 508 Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
• Compatible with commercially available TTY adapter equipment
• USB headset support
• Bluetooth headset support

NETWORK AND PROVISIONING

• SIP protocol support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port gigabit Ethernet switch
• 10/100/1000Base-TX across LAN and PC ports
• Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
• Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
• Provisioning and call server redundancy supported *
• QoS Support—IEEE 802.1p/Q tagging
• (VLAN), Layer 3 TOS, and DHCP
• VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery – Network address translation support for static configuration and “keep-alive”
• SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4 and IPv6
• TCP
• UDP
• DNS-SRV
• * Planned localization

SECURITY

• 802.1X authentication and EAPOL media encryption via SRTP
• Transport layer security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for boot server address
• HTTPS secure provisioning
• Support for signed software executables

POWER

• Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13W (Max)
• External universal AC/DC adapter (optional) 48VDC @ 0.52A (25W)
• ENERGY STAR® rated

REGULATORY APPROVALS **

• Argentina ENACOM
• Australia RCM
• Brazil ANATEL
• Canada ICES & NRTLC
• China CCC & SRRC
• EEA CE Mark
• Eurasian Customs Union EAC
• India WPC
• Indonesia SDPPI
• Israel MOC
• Japan MIC & VCCI
• Malaysia SIRIM
• Mexico IFETEL & NYCE
• NZ Telepermit
• Saudi Arabia CITC
• Singapore IMDA
• South Africa ICASA
• South Korea KC
• Taiwan NCC
• UAE TRA
• USA FCC & NRTL
• ** Planned compliance

RADIO

• USA – FCC Part 15.247
• Canada – RSS 247 Issue 2
• EU – ETSI EN 300 328
• Japan – Article 2.1 Item 19-2
• Australia – AS/NZ4268

SAFETY

• UL 62368-1
• CAN/CSA C22.2 No. 62368-1-14
• EN 62368-1
• IEC 60950-1 & IEC 62368-1
• AS/NZS 62368-1

EMC

• FCC Part 15 Class B
• ICES-003 Class B
• EN 55032 Class B
• EN 55024
• EN 301 489-1 & EN 301 489-17
• CISPR32 Class B
• VCCI Class B

OPERATING CONDITIONS

• Temperature: 0 to 40°C (+32 to 104°F)
• Relative humidity: 5% to 95%, noncondensing

STORAGE TEMPERATURE

• -40 to +70° C (-40 to +160° F)

CCX 500 BUSINESS MEDIA PHONE COMES WITH

• Console
• Handset with handset cord (handset model only)
• Network (LAN) cable—CAT-5E
• Desk stand
• Setup sheet

SIZE

• With handset: 17.8cm x 21.6cm x 5.2cm WxHxD (7.0in x 8.5in x 2.0in WxHxD)
• Without handset: 10.5cm x 21.6cm x 5.2cm WxHxD (4.1in x 8.5in x 2.0in WxHxD)